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COLEMAN© Guitars Warranty Information?

Coleman Guitars – 1 Year Limited Warranty

Cranbourne Music Pty Ltd (ABN 62 007 131 624) The benefits conferred by this limited warranty (this warranty) are in addition to all other statutory rights in respect of this product which the consumer may have under the Competition and Consumer Act 2010 (Cth) and or other applicable laws.

Terms and Conditions of this warranty Subject to the terms and conditions below, Cranbourne Music warrants to the original retail consumer purchaser that whilst the product is owned and used by the original retail consumer purchaser and provided it has been regularly serviced, this product will be free from defects in materials and workmanship for a period of 1 year from the date of such original purchase.

PLEASE RETAIN YOUR SALE RECEIPT. YOU WILL REQUIRE THIS AS PROOF OF PURCHASE

To claim under this warranty, the original consumer purchaser must at the time the claim is made: (A) supply proof, to the satisfaction of Cranbourne Music of his/her original purchase of this product (at least the original sales receipt including the purchasers name): (B) supply documentary evidence of its service history, and (C) within the period of this warranty, return the product to an authorised dealer of Coleman Guitars. Locations and details of authorised dealers are available at www.cranbournemusic.com.au. The cost of claiming under this warranty, including return of any product to Cranbourne Music, or the delivery to Cranbourne Music’s nominated Authorised Coleman Guitars repairer must be borne by the consumer.

Cranbourne Music will at its expense and option:
(A) repair the product, or
(B) replace the product, or
(C) supply equivalent product, or
(D) pay the cost of such repair, supply or replacement.

This warranty does not cover : normal wear and tear on any part of the product including jacks, controls, switches, screws, strings, fret wear, saddle wear & nut wear; setups, adjustments or routine maintenance of any kind; failings or deteriorations due to accidents, neglect, abuse or abnormal use; any repair or service performed by anyone other than those authorised by Cranbourne Music; checking, shrinking, sinking, discoloration and wear of lacquer finishes; battery clips; damage to finishes or cracks, splitting or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts or acids of perspiration, any other synthetic materials; any product which has been hired out; transportation, insurance or freight charges associated with claims under this warranty. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Repair service of defects covered by this warranty can only be performed by the Authorised Service Centre designated by Cranbourne Music. Cranbourne Music does not accept any liability in connection with this warranty for any consequential damage or economic loss whether direct or indirect, to any person or property, arising from breakdown or failure of the product.

Notice to all Consumers: Our goods come with guarantees that cannot be excluded under he Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is given by Cranbourne Music Pty Ltd and no other person or organisation is authorised to vary its provisions or conditions. Claims on this warranty may be sent to Cranbourne Music Pty Ltd, 5/550 South Gippsland Highway Lynbrook VIC 3975 Fax (03) 5996 6956. Email : sales@cranbournemusic.com.au. The product must be retained until the warranty claim is processed by Cranbourne Music Pty Ltd and an Authorised Service Centre is designated for the goods to be taken to.

YOUR AUTHORISED COLEMAN GUITARS DEALER SHOULD BE YOUR FIRST POINT OF CONTACT WHEN ANY KIND OF SERVICE IS REQUIRED

2017-04-24T21:05:08+00:00