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How long will my order take to get to me?

Delivery Times

The delivery time on all orders will vary depending on stock availability and your location and/or delivery address. If your order is placed on a weekday before 3pm (Monday to Friday) and your items are In Stock, your order will be dispatched the same or next day by either TNT Road Express , or Australia Post and you can expect delivery within 2-5* business days. If an order is placed on the weekend it will be dispatched on the next trading day (most likely Monday; and if in stock) and should arrive within 2-5* business days.

*Delivery times are provided as a guide only, depending on unforeseen circumstances delivery times may be longer. Other conditions apply.

If an item is Out of Stock we will advise as to the expected Delivery Time via email or phone and will endeavor to keep you up to date with the progress of your order. If you are interested in the status of your order, you can send us an email and we can advise within 24 hours the location of your goods and your estimated delivery time.

We can also supply TNT Express or Australia Post tracking information for tracking on the TNT website here or on the Australia Post site, here.

Freight Tracking: sales@cranbournemusic.com.au

*Please Note: Most of Cranbourne Music’s orders (Generally $100+) contain valuable musical equipment. If you will not be at the shipping address to accept delivery of your order, consider shipping the item to an address where someone you trust will be available to sign for your package. Please note that we are not able to adjust the shipping address once a package has left our warehouse. Title and risk of loss to all products will pass to you on delivery.